PRIVACY POLICY

We take the privacy of our customers seriously and are committed to safeguarding your privacy while you use our Software. This policy (hereinafter the “Privacy Policy”) describes the types of information we collect when you use Free’s services and Software, how we may use that information and with whom we may share it.

INFORMATION WE SHARE

We do not share Personal User Information with companies, organizations and individuals outside of Free unless one of the following circumstances applies:

With your consent. We will only share your personal information with companies, organizations or individuals outside of Free when we have your specific consent to do so, except when we share your Personal User Information to affiliate businesses or to third-party services which provide administrative or other services to us in connection with the Services and Software we offer you.
For external processing. In order to provide the most efficient and up-to-date services, we provide your personal information to our affiliate businesses and to third-party services which provide administrative or other services to us in connection with the services we offer you. We will only disclose your Personal User Information in accordance with our Privacy Policy and any other appropriate confidentiality and security measures as regulated by law. We will ensure that any third party services that may come in contact with your Personal User Information will have confidentiality and/or privacy policies equal to or greater than our own.

 Information we collect:

We generally collect information in the following ways to provide better services to all of our users:

Camera: Software provide quick shortcut to your Camera. Hower, it does not store any images was captured using your device’s camera(s).
Log information.When you use our services and Software, we may automatically collect and store certain information on our servers related to your use of our services and Software to help us improve the quality of our products and service. This may include:
The manner in which you use our services and Software, including how frequently you install, use, or uninstall our Software and its features.
Information relating to upgrades and updates to our Software, including the time of the upgrade and the version of the upgrade.
Local storage.We may collect and store information (including personal information) locally on your device using mechanisms such as application data caches. Such information includes: user settings, file whitelist and blacklist used to accelerate file scanning and cleanup file scanning.
Information we may access from your device:

USE OF PERSONAL USER INFORMATION

Free uses the Personal User Information it collects in ways that serve your security and privacy needs, including the following:

Provide threat prediction and protection products and services;
Provide security advisories, information and product updates;
Provide customer support, manage subscriptions and respond to requests, questions and comments;


Perform other activities consistent with this policy.
OTHER WAYS THAT WE MAY USE YOUR PERSONAL INFORMATION
Feedback: When you contact Free with any feedback or for customer service or technical support by email or in any other manner, we may keep a record of your correspondence with us to help solve any issues you might be facing. If you decide to sign up to receive updates or information about our Software or services, or to receive any of our marketing materials, we may use your email address to send you updates, newsletters or marketing materials. You may unsubscribe to such communication at any time.
INFORMATION SECURITY

We work hard to protect Free and our users from unauthorized access to, or unauthorized alteration, disclosure or destruction of, Personal User Information we hold. In particular:

We restrict access to your Personal User Information to only those Free employees, contractors and agents required to provide our Software and services. All Free employees, contractors and agents are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

CONSENT

We will ask for your consent before using your personal information for any purpose other than those that are set out in this Privacy Policy to the extent permitted by law. We will cease to use any of your Personal User Information for any purpose if you request us to do so.

TRANSPARENCY AND CHOICE IN COLLECTION PROCESS

We understand that our users have different privacy concerns. Our goal is to be clear about what personal information we collect, so that you can make meaningful choices which would affect how your personal information would be used by us. If you choose to not to participate in our use of your Personal User Information, you may close or choose not to trigger certain functions of our Software or Services. However, we would like to explicitly point out that if you do so, you will not be able to fully use all of our Software or Services.

AGREEMENT WITH THE PRIVACY POLICY

You expressly consent to Free’s processing of information as described in this Privacy Policy when you:

provide information to us through our websites; or
license or download our Software or Services and accept the Terms of Service or End User License .
In addition, through these uses and interactions with our Software, services or websites, you specifically consent to our collection of Personal User Information by automated means, and to our subsequent processing of the Personal User Information in accordance with this Privacy Policy and to the storage and transfer of the Personal User Information to locations wherever Free and its service providers have facilities.

 

DATA RETENTION

We will retain certain of your information for as long as your account is active or as needed to provide you services or improve services for other users.

APPLICATION OF PRIVACY POLICY

Our Privacy Policy applies to all of the services and software offered by Free and its affiliates.

ENFORCEMENT

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

DATA TRANSFER

As our services are in many countries around the world, we may transfer the Personal User Information we obtain to countries other than the country in which the information originally was collected. When we transfer the Personal User Information to other countries, we will protect that Personal User Information as described in this Privacy Policy.